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September 02, 2005

介護リフォームのパックなんてありません(怒)!

 写真は本日の朝日新聞の新聞折り込み広告です。
 一部上場を謳う大手リフォーム会社の立派なカラー印刷のチラシの一画にある介護リフォーム。そこにはこう書かれています。

「介護リフォーム  ○○○リフォームでは介護保険を利用したリフォームも得意としています。
これでおじいちゃん・おばあちゃん安心パック!!
工事内容 ●玄関手すり●トイレの手すり●浴室手すり●入り口段差解消●和式トイレを洋式トイレに改装
(介護保険利用20万円のパック 21万円~ パック(税・工事費込み) 」

はてはて、何が問題かわかりますか?
 IMG_0078

 1.介護保険の住宅改修は、ひとり一人のニーズにあったプランで実行されます。したがって、画一的なパックなどありえません。
 2.介護保険の上限は20万円です。この広告は、介護保険が利用できるのだかたら上限まで使いましょうと言っていようです。また、21万円の価格設定の根拠は何でしょう。
   手すりの位置も使う人によって違います。リフォームの場合、しっかりと取り付けるため下地の調整や補強に費用がかかる場合が多いのが現状ですが、トイレの改修など細かなコストが積み重なります。それらの費用はいったいどう見てみているのでしょう?
   ちなみにこのすぐ右のスペースには「和式便器から洋式便器に改修工事 162750円~(パック)」とあります。そうすると、玄関、トイレ、浴室、段差解消で、合わせて5万円弱の計算となります。
   
   このチラシの企業ではありませんが、上限が20万円(うち一割は利用者負担)だから請求金額を目いっぱい20万円になるように調整する業者もあると聞きます。

 介護リフォームをやってきて、一般のリフォームとの違いを感じます。
 さまざまな業種、業者が、介護リフォームの分野にも進出してきましたが、レベルの差はいっこうに縮まりません。
 介護リフォーム(当社の場合はケア・リフォームと呼んでいます)に関わる施工者や設計者からの情報提供について、もっと丁寧に、慎重に行う必要性を改めて強く感じました。
 

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Posted by: local Dentist peterborough | May 23, 2014 at 12:30 AM

genさん、コメントありがとうございます。
介護リフォームは、いろいろな業者が跋扈していて相変わらずクレームも多いようです。
このような広告を出す業者がいる限り、状況はなかなか改善されませんよね。

Posted by: イーハウス | September 03, 2005 at 07:04 PM

はじめまして。
ご指摘にまったく同感しております。非常に不透明で、一般の方に誤解を与える広告である事は間違いないと思います。 そもそも、改修工事の費用算出には利用者のニーズ把握とヒアリング、現況調査が不可欠であって、チラシに大きい文字で金額を掲載して集客する性格のものではないと思います。
さらにいうと、介護保険を適用させるにはケアプランに基づいた改修計画で、ケアマネージャーを介さないと支給対象にならないという、もっとも大事なところは記載されているのでしょうか?「パックになってますから、お安いです!」なんて、どう考えても変です。

Posted by: gen | September 03, 2005 at 02:58 PM

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